STJC1
Located in Neenah, WI
Pay: $17.00 /HR
Job Full Description
Hours: Monday - Friday, 8:30am - 5:00pm
Pay: $17.00 /HR
Duties:
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Maintain and update customer account information in internal systems with accuracy and confidentiality
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Provide prompt and professional assistance to clients regarding policy changes, billing questions, and general inquiries
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Process insurance claims and serve as a liaison between customers and insurance carriers to ensure timely follow-up and resolution
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Collaborate with underwriters to ensure accurate and timely issuance of policies and endorsements
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Monitor client accounts to ensure compliance with policy terms, renewal timelines, and documentation requirements
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Proactively communicate with clients to support retention, satisfaction, and cross-selling opportunities
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Generate reports, track claim statuses, and maintain organized client records
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Uphold a strong understanding of insurance products and procedures to effectively support client needs
Qualifications:
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Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities
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Excellent verbal and written communication skills with a strong customer service orientation
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Demonstrated ability to work collaboratively in a fast-paced, team-oriented environment
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Proficient in Microsoft Office Suite and comfortable learning new systems and databases
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Previous experience in the insurance industry is preferred but not required
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Property and Casualty Insurance License is a plus; candidates must be willing to obtain if not already licensed
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Strong problem-solving skills and a proactive approach to client service
What does Express offer to you?
- Weekly paychecks!
- Vision Insurance
- Medical Plan
- Dental Plan
- 401(K) Retirement Savings Plan
- Life Insurance
- Referral Bonuses (Earn up to $125 for each person you refer to Express!)
Why Express Employment Professionals, Appleton WI?
- Express, Appleton WI placed over 1,350 people in 2024 just in the Appleton area!
- We provide our associates with excellent comprehensive and competitive benefits!
- When you apply to us, you apply to 100+ companies in the Fox Valley!
- Over 170 people were hired to a permanent position in 2024.
Apply now:
Call - (920) 624-6100 to schedule a phone interview.
Address - 1033 W College Ave STE 100 Appleton, WI 54914
Email - jobs.appletonwi@expresspros.com
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Appleton, WI
2021
1033 West College Avenue
Suite 100
Appleton, WI 54914
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