Located in Mobile, AL
Pay: 17-19/hr
Job Full Description
Our client is seeking a Concierge Manager to join the team at their salon located in Mobile, AL. This role is ideal for an independent, customer-focused professional who thrives in a people-oriented environment and enjoys creating a welcoming atmosphere.
Pay: $17–$19/hour with potential increases available - Plus - the opportunity to qualify for a monthly bonus up to $1,500 for meeting occupancy, receivables, and work order goals.
Duties Include:
- Serve as the first point of contact for clients and stylists
- Maintain a positive, professional atmosphere
- Support leasing efforts using Salesforce; follow up on leads promptly
- Manage social media presence (Instagram & Facebook) for the location
- Handle basic administrative tasks: data entry in Excel, weekly reports
- Process payments and handle cash responsibly
- Spot cleaning and supply pickups (using personal vehicle; mileage not reimbursed)
- Collaborate with other CMs to enhance customer experience
- Provide friendly reminders to stylists to maintain salon standards
- Ensure timely filing of work orders
Qualifications
- Customer service management, inside sales, retail management/keyholder, high end hospitality or leasing experience, salon or beauty industry experience
- Experience as a shift manager with company that places a very high value on customer service
- Strong problem-solving skills; ability to present solutions proactively
- People-oriented, empathetic, and resilient under feedback
- Basic technical skills: Salesforce, Excel, social media posting (Facebook/Instagram)
- Ability to work independently without daily supervision
#2327OS
Mobile, AL
2327
3662 Dauphin Street
Suite B
Mobile, AL 36608
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