Located in Champaign, IL
Pay: $18-23
Job Full Description
Overview
Express Employment Professionals is seeking a detail-oriented, customer-focused Bilingual Onboarding Specialist to ensure a smooth and welcoming start for every associate. This role manages the full onboarding cycle—from paperwork to orientation—while supporting a high-volume front office and occasionally visiting client sites.
Key Responsibilities
- Coordinate and complete the entire onboarding process for new associates, including:
- Collecting and reviewing employment documents (I-9, W-4, state tax forms, direct deposit, etc.).
- Verifying accuracy and compliance of all required paperwork.
- Conduct new-hire orientations to educate associates on:
- Using the ExpressJobs app for scheduling and job alerts.
- Accessing paystubs, submitting timecards, and understanding payroll procedures.
- Workplace policies, safety requirements, and employment expectations.
- Provide exceptional front-office support, including answering and routing a high volume of incoming calls and responding to candidate inquiries.
- Maintain organized digital and paper files; ensure data entry is accurate and timely in all HR systems.
- Assist with miscellaneous administrative tasks to support recruiting, payroll, and client services teams.
- Perform client check-ins as needed, which may occasionally require night or weekend availability.
Qualifications
- Bilingual in English and Spanish required (written and verbal).
- Valid driver’s license and reliable transportation required.
- Flexibility to work evenings or weekends occasionally, as business needs dictate.
- Previous experience in HR, staffing, onboarding, or administrative support is beneficial.
- Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
- Excellent communication and customer service skills, with a professional and friendly demeanor.
- Proficiency with Microsoft Office Suite and ability to learn new software quickly.
Schedule & Work Environment
- Full-time, on-site role.
- Front-office setting with frequent interaction with candidates, associates, and clients.
- Some travel to client locations for check-ins.
Why Join Express
- Be part of a mission-driven staffing team connecting people with meaningful work.
- Collaborative, high-energy environment with opportunities for growth and professional development.
Benefits
- Medical
- Dental
- Vision
- 401k
- PTO and paid holidays
- Employee Assistance Program
Champaign, IL
2513
1001 North Mattis Avenue
Champaign, IL 61821
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