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Work directly with clients/patients regarding billing, financials, and insurance coverage
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Schedule and confirm patient appointments
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Communicate with insurance companies to verify benefits and determine coverage
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Clearly explain insurance benefits and patient financial responsibility
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Collect payments from patients and process transactions accurately
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Code dental and medical procedures (ICD-10 preferred)
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Submit claims and bill insurance companies in a timely manner
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Perform billing, data entry, and account reconciliation
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Oversee and support office staff as needed
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Work with vendors and order office/dental supplies
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Maintain accurate financial and patient records
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Medical billing experience REQUIRED (Dental billing experience strongly preferred)
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Knowledge of Dental Coding & Medical Billing/Coding
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Experience working with insurance companies
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Strong computer skills
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Proficiency in Microsoft Office (Word, Excel, Outlook)
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QuickBooks experience is a plus
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Previous office management experience with an accounting background preferred
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Strong customer service and people skills
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Excellent verbal and written communication
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Detail-oriented, highly organized, and dependable
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Professional appearance and demeanor
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Pleasant, friendly personality
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Team player with the ability to multitask in a busy office