MW031
Located in Shreveport, LA
Pay: $13-$15
Job Full Description
Job Title: Inside Customer Service Representative
Location: Shreveport, LA
Job Type: Full-time
Schedule: Monday to Friday, 8:00 AM – 5:00 PM
Pay: $13.00 – $15.00 per hour
Job Summary:
We are seeking a reliable, customer-oriented Inside Customer Service Representative to join our team in Shreveport, LA. This position is ideal for someone who values consistency in their work, thrives in a team environment, and naturally brings a “let me check on that for you” mentality to every customer interaction. If you're dependable, organized, and enjoy helping people, this could be a great fit.
Key Responsibilities:
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Answer incoming phone calls and respond to customer emails in a professional, timely manner
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Provide accurate product, service, and order information
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Process customer orders, returns, and exchanges with attention to detail
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Demonstrate a helpful attitude by always being willing to go the extra mile—"Let me check on that for you" is your go-to approach
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Resolve customer concerns calmly and efficiently
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Maintain accurate customer records and documentation
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Collaborate with internal departments to ensure timely responses and solutions
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Follow up on outstanding issues to ensure customer satisfaction
What We’re Looking For:
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A consistent, dependable work ethic—you show up and follow through
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A proactive mindset with strong problem-solving skills
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High school diploma or equivalent required
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Previous customer service experience preferred
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Clear communication and strong organizational skills
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Comfortable working with computers and common software (Microsoft Office, email, CRM systems)
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Friendly and professional demeanor
Shreveport, LA
3391
406 Turtle Creek Drive
Suite A
Shreveport, LA 71115
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