MW058
Located in Shreveport, LA
Pay: $18
Job Full Description
Customer Service Representative – Counter Sales (HVAC Experience Required)
Location: Shreveport, LA
Schedule: Monday – Friday, 7:30 AM – 4:30 PM
Pay: $18.00 per hour
Benefits: Full benefits package available
#SHLA
Job Summary:
We are seeking a dependable and customer-oriented Customer Service Representative for a counter sales role. This position requires hands-on HVAC experience and a strong commitment to providing excellent customer service. You will work directly with walk-in customers and contractors, assisting with HVAC product inquiries, orders, and support.
Responsibilities:
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Assist walk-in customers with product selection, pricing, and availability
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Process sales, returns, and exchanges accurately and efficiently
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Provide technical support and product information related to HVAC systems
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Maintain a clean and organized sales counter and display area
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Answer phone calls and respond to customer inquiries
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Coordinate with warehouse and vendors to fulfill customer orders
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Assist with inventory management and restocking as needed
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Build strong relationships with repeat customers and ensure satisfaction
Qualifications:
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HVAC experience is required (residential or commercial)
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Prior experience in customer service, counter sales, or parts department preferred
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Strong communication and interpersonal skills
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Basic computer skills and ability to learn point-of-sale systems
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Ability to lift up to 50 lbs and stand for extended periods
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Dependable, punctual, and team-oriented
Shreveport, LA
3391
406 Turtle Creek Drive
Suite A
Shreveport, LA 71115
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