Located in Menasha, WI
Pay: $$17.00 - $20.00/HR
Job Full Description
Schedule:
🕒 Monday: 9:00 AM - 5:00 PM
🕒 Tuesday: 11:00 AM - 7:00 PM
🕒 Wednesday: 9:00 AM - 5:00 PM
🕒 Thursday: 7:00 AM - 3:00 PM
🕒 Friday: 8:00 AM - 4:00 PM
Full-Time | Monday-Friday | 40 Hours per Week
Pay: $17.00 - $20.00/HR
Duties:
- Ensure patient flow remains smooth, friendly, and efficient throughout the day.
- Open and close exam lanes and prepare rooms for patient appointments.
- Clean lenses and sanitize equipment between patient visits according to office protocols.
- Collect patient medical history and accurately enter information into the Compulink system.
- Monitor and maintain equipment, coordinating service and repairs when needed.
- Review fee sheets and patient records to ensure all information is complete and accurate.
- Perform monthly inventory counts for ProKera, Tear Cards, Lipi activators, and other office supplies.
- Assist with front desk and reception responsibilities, including scheduling appointments, answering phones, and verifying insurance coverage.
- Order contact lenses through approved vendors and resolve ordering discrepancies as needed.
- Receive, organize, and distribute contact lens shipments.
- Monitor backordered contact lens orders and coordinate trial lens availability for patients.
- Order stock trial lenses and maintain inventory of contact lens supplies.
- Maintain accurate contact lens lists, including product numbers and pricing.
- Train new contact lens wearers on insertion, removal, care, and maintenance procedures.
- Generate and review non-dispense list reports as required.
- Process monthly contact lens returns to vendors.
- Maintain accurate records and provide excellent customer service to patients and team members.
- Support daily office operations and assist with administrative tasks as needed.
Qualifications:
- Previous medical office, healthcare, ophthalmology, optometry, administrative assistant, receptionist, or customer service experience preferred.
- Strong customer service and patient care skills.
- Excellent communication and interpersonal abilities.
- Experience with electronic medical records (EMR/EHR) systems; Compulink experience is a plus.
- Strong computer skills and proficiency with Microsoft Office applications.
- Ability to multitask and manage responsibilities in a fast-paced healthcare environment.
- Strong attention to detail and accuracy.
- Ability to maintain confidentiality and handle sensitive patient information.
- Experience with appointment scheduling, insurance verification, and patient intake preferred.
- Inventory management and ordering experience is a plus.
- Strong organizational and time-management skills.
- Dependable attendance and professional demeanor required.
What does Express offer to you??
- Weekly paychecks!
- Vision Insurance
- Medical Plan
- Dental Plan
- 401(K) Retirement Savings Plan
- Life Insurance
- Referral Bonuses (Earn up to $125 for each person you refer to Express!)
Why Express Employment Professionals, Appleton WI?
- Express, Appleton WI placed over 1,350 people in 2024 just in the Appleton area!
- We provide our associates with excellent comprehensive and competitive benefits!
- When you apply to us, you apply to 100+ companies in the Fox Valley!
- Over 170 people were hired to a permanent position in 2024.
Apply now:
Call - (920) 624-6100 to schedule a phone interview.
Address - 1033 W College Ave STE 100 Appleton, WI 54914
Email - jobs.appletonwi@expresspros.com
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#2021N
Appleton, WI
2021
1033 West College Avenue
Suite 100
Appleton, WI 54914
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