RTS10
Located in Appleton, WI
Pay: $17.00 - $19.00 /HR
Job Full Description
Pay: $17.00 - $19.00 /HR
Duties:
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Greet walk-in clients and serve as the first point of contact via phone, email, and in person
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Schedule appointments and update service tickets to ensure timely and accurate fulfillment
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Process customer payments and manage daily till operations using tools like the Square app
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Prepare and distribute shipping documents, recycling certificates, and service paperwork
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Verify and track customer deliveries, recycling materials, and inventory tags
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Maintain and update the customer CRM system with essential account and pricing info
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Monitor and order office/warehouse supplies, ensuring cost-effective purchasing
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Communicate with accounting, warehouse, and service teams to ensure accurate documentation flow
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Keep front office organized, presentable, and professional at all times
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Support weekend office coverage on a rotating basis and assist with event admin as needed
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Identify materials over the phone and provide quotes based on product knowledge
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Stay current with accepted/restricted materials and service offerings to guide customers accurately
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Share daily updates and reports with internal teams to ensure transparency and alignment
Qualifications:
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Friendly, approachable, and professional demeanor
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Coachable with a strong team-player attitude
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Strong verbal communication and phone skills
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Excellent organizational habits and attention to detail
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Able to work independently, prioritize tasks, and meet deadlines
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Basic computer proficiency; strong typing and documentation skills
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Prior experience in customer service or administrative support preferred
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Willingness to grow with the role and take initiative in a fast-paced environment
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Comfortable learning trade-specific terminology and client needs
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Available for occasional Saturday shifts and team events
What does Express offer to you?
- Weekly paychecks!
- Vision Insurance
- Medical Plan
- Dental Plan
- 401(K) Retirement Savings Plan
- Life Insurance
- Referral Bonuses (Earn up to $125 for each person you refer to Express!)
Why Express Employment Professionals, Appleton WI?
- Express, Appleton WI placed over 1,350 people in 2024 just in the Appleton area!
- We provide our associates with excellent comprehensive and competitive benefits!
- When you apply to us, you apply to 100+ companies in the Fox Valley!
- Over 170 people were hired to a permanent position in 2024.
Apply now:
Call - (920) 624-6100 to schedule a phone interview.
Address - 1033 W College Ave STE 100 Appleton, WI 54914
Email - jobs.appletonwi@expresspros.com
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Appleton, WI
2021
1033 West College Avenue
Suite 100
Appleton, WI 54914
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