Located in Neenah, WI
Pay: $$21.00 - $22.00/HR
Job Full Description
TEMPORARY POSITION OPPORTUNITY!
Hours: Monday - Friday, 9:00am - 5:00pm
Pay: $21.00 - $22.00/HR
Duties:
- Provide excellent customer service by responding to customer inquiries via phone, email, and other communication channels.
- Manage and monitor shared inboxes to ensure timely follow-up and resolution of customer requests.
- Schedule appointments, deliveries, pickups, and transportation services as needed.
- Coordinate and process Uber requests and transportation-related communications.
- Process customer orders accurately and efficiently.
- Communicate preload information and updates to customers, drivers, and internal teams.
- Prepare, scan, file, and maintain paperwork and electronic records.
- Provide administrative support to drivers and operations personnel.
- Coordinate yard moves in and out of the facility and communicate updates to operators.
- Maintain accurate records and documentation related to customer orders and operational activities.
- Work closely with dispatch, operations, drivers, and customers to ensure smooth daily workflow.
- Perform additional administrative and customer support duties as assigned.
Qualifications:
- Previous Customer Service Representative, Administrative Assistant, Dispatch, Logistics Coordinator, Transportation Coordinator, or office support experience preferred.
- Strong computer skills, including experience with Microsoft Office, email systems, and data entry.
- Excellent verbal and written communication skills.
- Strong customer service and problem-solving abilities.
- Ability to multitask and manage multiple priorities in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Experience with scheduling, order processing, dispatching, or logistics support is a plus.
- Ability to work independently and as part of a team.
- Reliable attendance and strong work ethic.
- Professional demeanor with the ability to communicate effectively with customers, drivers, and team members.
What does Express offer to you??
- Weekly paychecks!
- Vision Insurance
- Medical Plan
- Dental Plan
- 401(K) Retirement Savings Plan
- Life Insurance
- Referral Bonuses (Earn up to $125 for each person you refer!)
Why Express Employment Professionals, Appleton WI?
- Express, Appleton WI placed over 1,350 people in 2024 just in the Appleton area!
- We provide our associates with excellent comprehensive and competitive benefits!
- When you apply to us, you apply to 100+ companies in the Fox Valley!
- Over 170 people were hired on with a permanent position in 2024.
Apply now:
Call - (920) 624-6100 to schedule a phone interview.
Address - 1033 W College Ave STE 100 Appleton, WI 54914
Email - jobs.appletonwi@expresspros.com
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Appleton, WI
2021
1033 West College Avenue
Suite 100
Appleton, WI 54914
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