Hiring Sentiments Face a Reality Check: Skill Shortages and AI Challenges Ahead—Employment Insights from Express

At Express Employment Professionals, we’re in the business of people. From job seekers to client companies, Express helps people thrive and businesses grow. Our international network of franchises offers localized staffing solutions to the communities they serve across the U.S., Canada, South Africa, Australia, and New Zealand, employing more than 11 million since its inception. For more information, visit ExpressPros.com/Employers or ExpressPros.ca/Employers.

Express Employment Professionals’ America Employed and Canada Employed press series explore the state of employment in North America, including everything from hiring expectations and HR challenges to job seekers’ optimism and shrinking the skills gap. Learn about the latest insights uncovered in a recent Express Employment Professionals-Harris Poll survey. 

Hiring sentiments face a reality check in 2026. U.S. hiring managers have renewed confidence and ambitious hiring plans, while Canadian hiring managers are entering the year with cautious optimism. However, most companies anticipate facing hiring challenges due to growing skills gaps and evolving technology.

US Hiring Managers Report Positive Hiring Outlook

Infographic showing circular charts and illustrated profile cards. The title reads “U.S. Hiring Managers Increasing Their Number of Employees.” For 2024: First Half 63%, Second Half 60%. For 2025: First Half 63%, Second Half 58%. For 2026: First Half 66%. The “America Employed” logo appears with a red star. At the bottom is a source note about the Job Insights survey. On the right are illustrated profile cards featuring cartoon people with different skin tones and hairstyles beside a gold coin icon.Hiring sentiment is strong, as 85% of hiring managers report a positive outlook for the year ahead. Temporary and contract workers are a key part of workforce strategies as 26% plan to hire contingent staff, and 83% say they are willing to use contingent workers to meet business needs.

Despite strong hiring intentions, challenges persist. Ninety-one percent anticipate obstacles, with the most pressing concerns including:

  • AI-related complexities (46%)
  • Finding qualified candidates (40%)
  • Increased competition for talent (28%)

Canadian Hiring Managers Are Cautiously Optimistic

Infographic titled “Canadian Hiring Managers Increasing Their Number of Employees” showing hiring increase percentages by year and half-year. For 2024: 49% first half, 49% second half. For 2025: 51% first half, 43% second half. For 2026: 44% first half. Includes circular charts for each percentage, stylized resume icons with profile illustrations and star ratings, and a gold coin with a dollar sign. At the bottom, the logo reads “CANADA EMPLOYED.” Source text notes survey conducted by The Harris Poll for Express Employment Professionals in November 2025 among 504 Canadian hiring decision-makers.Less than half of companies (44%) plan to increase headcount in the first half of 2026. Almost as many (42%) plan to keep their headcount about the same, while 10% plan to decrease their numbers. Temporary and contract workers continue to be a key part of workforce strategies. Twenty-nine per cent of companies plan to hire contingent staff, and 71% say they are willing to use contingent workers to meet business needs.

Automation and AI are influencing workforce decisions. Among companies planning to reduce staff, 23% cite increased use of automation and AI, and 21% say they will not replace employees who leave. Among reported challenges, 29% say they have open positions they cannot fill. Skills are the primary obstacle.

  • 49% say applicants lack relevant experience
  • 47% cite lack of hard skills in applicants
  • 44% point to applicants with lack of soft skills
  • 13% struggle to evaluate informal or self-taught skills

“As we move into 2026, companies that thrive will be those that invest in people and adaptability. Technology will continue to transform how we work, but human expertise and creativity remain irreplaceable,” said Bob Funk Jr., CEO, President, and Chairman of Express Employment International. “Closing skill gaps isn’t just a hiring challenge; it’s a strategic opportunity for long-term growth.”

Read more about the latest employment insights in America Employed at ExpressPros.com and Canada Employed at ExpressPros.ca. 

Photo of adult woman in blue blouse and adult man in dress shirt and tie reviewing a tablet in office; text: “Express Employment Professionals is committed to providing hope through employment around the world.” and logo “Express Employment Professionals”.

At Express Employment Professionals, we’re in the business of people. From job seekers to client companies, Express helps people thrive and businesses grow.  

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