Upcoming Training Events - Grand Rapids, MI

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    Virtual Training: Process Vs. Programs: The Difference Between DEI Success or Failure

    Learn the Key to Diversity, Equity and Inclusion Success

    July 14, 2020 | 1:00 p.m. - 3:00 p.m. 

    Diversity “programs”, although well-intentioned, are a dime a dozen and rarely result in any type of systemic impact or improved business results. Why? Programs are “event-centered” and often rest upon the shoulders of a single diversity champion that may or may not stay with the organization. It’s time for a new way of thinking - It’s time to think about DEI (Diversity/Equity/Inclusion) as a process - infinite, sustainable and embedded into the business as much as any other part of operations of the enterprise - as a driver of innovation....  



  • Virtual Training: Foundations of Emotional Intelligence - 4-Part SeriesLearn More button

    Knowing Yourself is Half the Battle

    July 15 - August 5, 2020 | 2:00 p.m. - 3:30 p.m. 

    Emotional Intelligence has been the buzz word for the last 20 years in organizations, but what is the business case for emotional intelligence? High emotional intelligence is associated with strong employee engagement, effective leadership and building a successful job path. In this 4-part virtual training, participants will learn how to heighten their self-awareness and manage their emotions by analyzing the impact of reacting vs. responding....



  • Virtual Training: Workers' Comp, ADA and FMLA

    Learn the Essentials You Need to Know in this 2-Hour Live Virtual Training

    Tuesday, July 28, 2020 | 1:00 p.m. - 3:00 p.m. 

    This training is designed for anyone who manages or supervises employees as well as anyone new in an HR role. In this 2-hour live virtual training we will review the essential components of Workers' Compensation, ADA and FMLA and how these impact your business. Management, supervisors and HR are the front line when an employee is injured on the job, has a disability, or needs protected time off from work. These laws can seem complicated, but compliance can be simple when your entire team is properly trained...



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    Supervisor Boot Camp

    Practical Lessons for Tactical Leading

    July 30-31, 2020 | 8:00 a.m. - 5:00 p.m.

    This training boot camp provides the practical tools, tips, and techniques necessary for your front line management to thrive in the day-to-day battle of the manufacturing world. This high energy course is delivered over two days in four different segments: Supervisor Basics, Financial Literacy and Impact, Communication Essentials, and Thriving with Your Team...



  • Purpose-Driven Leadership TrainingLearn More button

    Leadership Training for Real Change

    Fridays, August 7 - September 25, 2020 | 8:00 a.m. - 12:00 p.m. 

    This eight session leadership training series is designed to help new and seasoned leaders bring out the best in the people they lead. Once a week, for eight consecutive weeks, participants will attend a half-day workshop where they will learn techniques for building effective leadership skills....



  • Virtual Training: Customer Service: Half Day TrainingLearn More button

    5-Star Customer Service - Create a Culture of Great Service!

    August 12, 2020 | 1:00 p.m. - 4:00 p.m. 

    This is a four-hour training that will make a case for customer service and help identify behaviors that build a culture of exceptional five-star customer service. This training is geared toward employees interested in raising the level of customer service in their organization. Participants will examine how customer expectations and behaviors relate to service and share scenarios and strategies to improve interactions.



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    Virtual Training: Diversity, Inclusion and Harassment

    Explore Diversity, Inclusion, Harassment from an HR perspective

    August 18, 2020 | 1:00 p.m. - 3:30 p.m. 

    This live virtual training is designed to help you engage the 21st century workforce by increasing employee awareness, building teamwork, and minimizing internal conflict to create healthier and better performing teams. Employees of all types will benefit from this training; however, some content will be specifically geared towards management and Human Resource team members. Additionally, there will be a focus around the legal implications of harassment and protecting your company from a Human Resource perspective...



  • Interviewing and OnboardingLearn More button

    The Key to Engage and Retain New Employees

    August 25, 2020 | 8:00 a.m. - 4:00 p.m. 

    In today's market where attracting and retaining talent is challenging, one of the best strategies at your disposal is the effectiveness of your interviewing and onboarding process.This is a six-hour training where participants will identify and practice asking behavioral and situational questions that align in hiring the right talent for your company..



  • Purpose-Driven Leadership TrainingLearn More button

    Leadership Training for Real Change

    Tuesdays, September 8 - October 27, 2020 | 8:00 a.m. - 12:00 p.m. 

    This eight session leadership training series is designed to help new and seasoned leaders bring out the best in the people they lead. Once a week, for eight consecutive weeks, participants will attend a half-day workshop where they will learn techniques for building effective leadership skills....



  • Purpose-Driven Leadership TrainingLearn More button

    Leadership Training for Real Change

    Fridays, October 9 - December 4, 2020 | 8:00 a.m. - 12:00 p.m. 

    This eight session leadership training series is designed to help new and seasoned leaders bring out the best in the people they lead. Once a week, for eight consecutive weeks, participants will attend a half-day workshop where they will learn techniques for building effective leadership skills....



  • Control Your Time: Half-Day TrainingLearn More button

    A New Perspective on Time Management

    October 19, 2020 | 8:00 a.m. - 12:00 p.m. 

    This course will look at some ways to help us be more productive with our time. We won’t look so much at “time management” as we’ll look at “behavior management, affecting our time”.This workshop won’t add minutes to your clock. It won’t add time to your day. It might, however, help you be more predictable, productive, and happy with how you used your time....



  • Purpose-Driven Leadership TrainingLearn More button

    Leadership Training for Real Change

    Thursdays, November 3 - December 15, 2020 | 8:00 a.m. - 12:00 p.m. 

    This eight session leadership training series is designed to help new and seasoned leaders bring out the best in the people they lead. Once a week, for eight consecutive weeks, participants will attend a half-day workshop where they will learn techniques for building effective leadership skills....



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    A3 Problem Solving

    A Practical Approach to Problem Solving

    November 5, 2020 | 8:00 a.m. - 5:00 p.m. 

    This eight hour training will explore the A3 problem solving methodology as a tool for practical problem solving. A3 problem solving is a continuous improvement approach, first employed at Toyota and typically used by companies following lean manufacturing principles..



  • Train the Trainer - Live Virtual TrainingLearn More button

    November 9, 30, 2020 | 9:00 a.m. - 12:00 p.m. 
    Train-the-Trainer is an six-hour training over two three-hour sessions for employees or leaders who influence training and education in their organization. Participants will learn everything from developing the training, the “how-to’s” in delivering the message, reading and engaging the audience with activities and using their new skills and developing activities.



  • 360° View of Emotional Intelligence: Full-Day TrainingLearn More button

    Knowing Yourself is Half the Battle

    November 12, 2020 | 8:00 a.m. - 3:00 p.m. 

    This course will teach participants advanced approaches to developing stronger emotional intelligence. This training takes a deeper dive into the distinct features of emotional and social functioning through the five composite scores of Self-Perception, Self-Expression, Interpersonal, Decision Making and Stress Management...



  • Managing Ourselves: Lunch with Ari WeinzweigLearn More button

    An Exclusive Express Leadership Summit Event Featuring: Ari Weinzweig, Co-Founding Partner, Zingerman's Community of Business

    November 13, 2020 | 12:00 p.m. - 2:00 p.m. 

    When we survey our clients, one of the top requests we receive for personal development revolves around this question: “How do I lead myself, so that I can lead others?” Express Employment Professionals is pleased to invite you to join a small group of local business leaders in an exclusive Spring session of the Express Leadership Summit that will focus on helping you to manage and modify your impact as a leader...